Frequently Asked Questions

Below you will find all of the questions most often asked about our site and the work we do. If you don't find the answer you need, then don't hesitate to get in touch.

What is the UK National Pet Register?

The National Pet Register is the UK's Pet Registration system of continually updated records of registered and pets that have gone missing or have been found.

Who runs the UK National Pets Register?

The site is run by the NPR team who are dedicated to helping all pets in the UK to be reunited with their owners as quickly as possible with a comprehensive lost and found pet database facility.

Who can access the Lost and Found Pet Databases?

Anyone, our pet databases are available for the public to search and view, registration is required if they wish to contact the person who placed the pet listing via our internal messaging system. We are visited in large numbers by animal-friendly, rescue organisations, animal shelters, vets, animal hospitals, the police, retailers and wholesalers of pet products, among many others. Any visitor is able to see and scrutinize the missing pets' and found pets database.

How much does it cost to join?

There is absolutely no charge for registering and creating an account! It is our avowed mission to assist pets and their owners, which is why listing a pet on our lost and found pet register database is totally free. There may be charges applicable for the registration of your pets such as purchasing your pets Id tags etc.

Why are you free when some websites charge to place a pet listing?

It is our intention to keep increasing the number of members and visitors. The wider the 'net' is spread, the greater will be the number of pet owners reunited with their lost pets. Operating on this principle we are able to attract the full range of pet lovers. This then enables us to gain good quality sponsorship. Sponsors and carefully selected advertisers kindly pay for our essential needs such as hosting and server space.

How does the National Pet Register differ from other pet locating systems?

The National Pet Register is more than a lost and found pet database; it is a very sophisticated system, which focuses on building community involvement to help reunite missing pets/found pets with their families. We pride ourselves on having a fast, easily navigable and user-friendly website which is full of helpful information for the pet owner and with custom features such as Pet Match and an internal messaging system.

Why should I register my Pets?

Pet registration is a way of safeguarding every family pet. Each pet you register will be assigned a unique NPR ID and this enables any persons who may find your pet to track you, as its owner via your emergency contact number through our dedicated ID search website at www.petreg.org UK Law stipulates that all Dogs must wear an identity tag when in a public place.

What information about me can be seen if I register my Pet?

You will be reassured to know that we disclose no information about you or your registered pets. If and when you list your pet on our missing pets register, however, we do need to provide certain information about your pet to assist in its recovery and identification. On the other hand, that information can be edited by you in your member's control panel. You have full control over what information is displayed on your missing pet listing. Your emergency contact number you supply will be available to view.

Apart from registering my pet(s), are there other ways I can get involved?

There are a number of ways in which you can help, the most obvious being regularly scanning the missing pets listings for any which might be in your area. Why not meet new friends and also do a service for the community by being vigilant? Should you happen to spot a pet that seems lost, we would ask you to post your sighting and check for any comments from the pet owner.

Report a Lost or Found Pet

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