lost pets and found pets National Pet Register
Check out or Missing Pet Guide and Found Pet Guide for important information.

Terms and Conditionsplease read this page.

These Terms and Conditions govern your use of the website accessed through nationalpetregister.org (the "Website") and any information you place through the Website.

Pet Register means nationalpetregister.org

Please read the Terms and Conditions carefully as they affect your liabilities under the law. By using the Website, you are deemed to accept the Terms and Conditions and, if you do not agree to these Terms and Conditions, please do not register for use or use the Website. Please note that to purchase goods and/or services from the Website or to use or access certain areas of the Website, you will be required to register as an authorised user of the Website.

1) Conditions of Use

Your use of Provider's services is subject to the following conditions:

1.1) Customer must not cause or allow robots or other automated processes to act upon or interact with Provider's systems or user interfaces without prior written permission from Provider, and

1.2) Customer must not use Provider's services in a way that is in any way detrimental or that causes unreasonable load on Provider's systems or unwanted load on systems with which Customer directs Provider's services to interact, and

1.3) Customer agrees to accept suspended services for maintenance scheduled or otherwise howsoever caused.

1.4) Customer must allow free and unrestricted monitoring of their site usage to take place so Provider is able to calculate any fees or charges that a due under this agreement, some password protected areas so called "Members Areas" are only available on a paid for basis Pet Register reserve the right to monitored usage for the accurate calculations of fees payable by the Customer for the use of the Pet Register Members Areas.

1.5) Fees for the use of the "Members Area" may be on a monthly annually or ad-hock basis. Provider will make it clear which payment method is to be applied the Customer's account prior to the start of the service.

1.6) The Customer shall not withhold from the Provider any due payments if Customer is deemed to be in violation of clause 1.4

2) Ownership and Intellectual Property

2.1 The website is owned and operated by us, Dawson Group. Registered address of 16 Richmond Avenue Cleveleys Lancashire UK.

2.2 The copyright and all other intellectual property rights in and appertaining to the Website and any and/or all of the material on the Website are either owned by us or are included with the permission of the owner of the rights. As a visitor to the Website, you may download a single copy of each piece of material contained on the Website for your own private viewing purposes only, provided you keep intact all and/or any proprietary notices.

3) Website Information and Availability

3.1 Whilst we take every care to ensure that the information on the Website is accurate and complete, some of it may be supplied to us by third parties and we are unable to check its accuracy or completeness. You are advised to verify the accuracy of any information before relying on it. Further, due to the inherent nature of the Internet, errors, interruptions and delays may occur in the service at any time. Accordingly, the Website is provided "AS IS" with warranties excluded to the fullest extent permissible by law. We do not accept any liability arising from any inaccuracy or omission in any and/or all of the information provided on the Website or interruption in availability.

3.2 If a fault occurs in the service of the Website, you should report it to Customer Services by contacting us by email at admin@nationalpetregister.org and we will correct the fault as soon as we reasonably can.

3.3 Your access to the Website may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as we reasonably can.

3.4 No liability for loss of service can be accepted under any circumstances.

4) Restricted Access

4.1) Access to certain areas of this website is restricted. We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion

5) Promotions, Competitions and Offers

5.1) From time to time, we (or selected third parties) may include competitions, promotions, vouchers or other offers on the Website. Each such competition, offer and or voucher shall be subject to its own express terms, however, each offer or promotion will be subject to availability at all times. Your statutory rights are not affected. We may at our discretion remove from the Website any such Promotions, Competitions and Offers without prior notification, however we will endeavour to give prior notification on the Website, but we are under no obligation to do so

6) Limitations

6.1) You may not use the Website for:

6.1.1) Transmitting any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material;

6.1.2) transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or codes of practice;

6.1.3) gaining unauthorised access to other computer systems;

6.1.4) interfering with any other person's use or enjoyment of the Website;

6.1.5) breaching any laws concerning the use of public telecommunications networks;

6.1.6) interfering or disrupting networks or websites connected to the Website; or

6.1.7) making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

6.2) We reserve the right to refuse to post material on the Website or to remove material already posted on the Website.

6.3) You fully indemnify us against any and/or all losses, liabilities, costs and/or expenses reasonably suffered or incurred by us, any and/or all damages awarded against us under any judgment by a court of competent jurisdiction and any and/or all settlements and sums paid by us as a result of any settlement reasonably agreed by us arising out of or in connection with:

6.3.1) any claim by any third party that the use of the Website by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;

6.3.2) any claim by any third party that the use of the Website by you infringes that third party's copyright or other intellectual property rights of whatever nature; and/or

6.3.3) any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of the Website by you.

7) Your Account

7.1) If you use the Website, you are responsible for (1) maintaining the confidentiality of your account and your password and (2) restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that your password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if your password is being, or is likely to be, used in an unauthorised manner. You can contact us using the email address of admin@nationalpetregister.org

7.2) You must ensure that the details provided by you on registration at the Website or at any time are correct and complete.

7.3) You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.

7.4) On the Website, we sell services and products for purchase only by people aged 18 or over. People aged under 18 may use the Website only with the involvement and supervision of a parent or guardian. The parent or guardian is required to accept these Terms and Conditions and place any orders for the person aged below 18. By using the Website you agree you are aged 18 or over.

8) Right to Suspend or Cancel your Registration

8.1) We may suspend or cancel your registration to the Website and all Services immediately or restrict or prevent your access to the Website at our reasonable discretion if you breach any of your obligations under these Terms and Conditions.

8.2) You can cancel this agreement at any time after giving us prior notice in writing. If you do so, you must stop using the Website.

8.3) The suspension or cancellation of your registration to the Website and/or your right to access and/or use the Website shall not affect either party's rights or liabilities.

9) Use of Member supplied media

9.1) You may upload photographs or graphics to the Website.

9.2) By uploading, you release images into the public domain.

9.3) You are solely responsible for the images you upload. You warrant that you own all proprietary rights regarding the image, and you are obliged to obtain a non-exclusive, perpetual, irrevocable, worldwide, and royalty-free Model and/or Property Release and/or any other permission necessary concerning the use of this work for any purpose, without any conditions, unless such conditions are required by law.

9.4) Furthermore, you acknowledge that we do not allow the upload of images that infringe on any copyright, property right, trademark or any other applicable right.

9.5) You accept that even though we do our best to prevent it from happening, We cannot be held responsible for the misuse or abuse of any image.

9.6) We also reserve the right to alter, edit or remove any image at any time if we believe it's defective, of poor quality, or in violation of any rights.

10) Events outside our Control

10.1) We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control ("Force Majeure Event").

10.2) A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

10.2.1) strikes, lock-outs or other industrial action;

10.2.2) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;

10.2.3) fire, explosion, inclement weather, including storms, flood, earthquake, subsidence, epidemic or other natural disaster;

10.2.4) inability of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;

10.2.5) impossibility of the use of public or private telecommunications networks; or

10.2.6) Systems affected as a result of computer hacking or virus

10.2.7) the acts, decrees, legislation, regulations or restrictions of any government

10.3) Our performance under any Contract between us is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will endeavour to bring the Force Majeure Event to a close or to find a solution by which our obligations under any Contract between us may be performed despite the Force Majeure Event.

11) General

11.1) The use of the Website and any Contracts formed between us are governed by English law. Any dispute arising from, or related to, such use and any such Contracts shall be subject to the exclusive jurisdiction of the courts of England. We make no promise that materials on the Website are appropriate or available for use in locations outside the United Kingdom and accessing the Website from territories where its contents are illegal or unlawful is prohibited. If you choose to access the Website from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws. Overseas orders (i.e. orders from outside the United Kingdom) will not be accepted.

11.2) A person who is not a party to these Terms and Conditions or any Contract between us shall have no right to enforce any term of the Terms and Conditions and/or any and/or all Contracts between us under the Contracts (Rights of Third Parties) Act 1999.

11.3) If any provision of these Terms and Conditions or any provisions of any Contract between us are found to be invalid, unlawful or unenforceable by a court to any extent, such provision will to that extent be severed from the remaining provisions, which will continue to be valid to the fullest extent permitted by law.

11.4) We may assign, charge or transfer any of our rights or subcontract any of our obligations under these Terms and Conditions or any Contract to any third party at any time.

11.5) You may not assign, charge or transfer any of your rights or subcontract any of your obligations under these Terms and Conditions and/or any Contract between us except with our specific prior written permission in writing.

11.6) We reserve the right to revise and amend these Terms and Conditions from time to time and any such changes will be communicated on the Website. You will be subject to the policies and the Terms and Conditions in force at the time that you order goods from us, unless any change to those policies or the Terms and Conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these Terms and Conditions. If you do not wish to accept the new Terms and Conditions, you should not continue to use the Website. If you continue to use the Website after the date on which the changes come into effect, your use of the Website indicates your agreement to be bound by the new Terms and Conditions.

11.7) These Terms and Conditions govern the entire trading relationship between ourselves and you and will remain in force for the duration of our trading relationship.